Service

Inte­res­ted in more infor­ma­ti­on on SensFloor?
Here you’ll find our fly­ers, vide­os and photos.

We’d be hap­py to advi­se you personally!

Already a customer or partner and need support?

You can reach our sup­port team most easi­ly by email at support@future-shape.com or by cal­ling our
hot­line at +49 8102 89638 – 0

As a part­ner, when you log into my Sen­s­Flo­or, you will find detail­ed infor­ma­ti­on like tech­ni­cal data sheets, instal­la­ti­on ins­truc­tions and our simu­la­tor software.

Interested in SensFloor?

Do you have any ques­ti­ons, need a quo­te or would like some advice on the opti­ons for your facility?

Our Sales team will be hap­py to hear from you.

Information on SensFloor Care for inpatient care applications

Information on SensFloor Life for independent living applications

Info on gait recording with SensFloor Gait

Pictures for SensFloor

Videos from everyday life with SensFloor

Sen­s­Flo­or at the care home Woh­nen am Schloßanger

Sen­s­Flo­or in a nur­sing home in Borohrádek/Czech Republic

Sen­s­Flo­or at the seni­or resi­dence Pfle­ge Fischer

We have compiled the most frequently asked questions about SensFloor for you here

General Questions

We alre­a­dy have instal­la­ti­ons in over 25 count­ries, inclu­ding Ger­ma­ny, Aus­tria, Switz­er­land, the Net­her­lands, France, Czech Repu­blic, the USA, and Australia.

Sen­s­Flo­or has been around for over 15 years!

Yes, Sen­s­Flo­or is pro­du­ced in Germany.

We are hap­py to pro­vi­de a non-bin­ding quo­te based on your flo­or plan and your sys­tem requi­re­ments. As a base pri­ce, you can expect around €3,000 to €3,500 per care apartment.

We recom­mend a ser­vice con­tract that includes annu­al main­ten­an­ce, our hot­line, and regu­lar soft­ware updates — all for just a few euros per apart­ment per year!

Yes, we regu­lar­ly release soft­ware updates. With a ser­vice con­tract, you’ll always be up to date.

Of cour­se! Pri­va­te indi­vi­du­als can also order from us.

The best way is to cont­act us direct­ly for a non-bin­ding quo­te. We ope­ra­te world­wi­de and have part­ners in regi­ons whe­re we’re not direct­ly present.

Yes, the lan­guage can be free­ly sel­ec­ted. Curr­ent­ly, we offer Ger­man, Eng­lish, French, Polish, and Czech. Addi­tio­nal lan­guages are available upon request.

A typi­cal care room of about 20 sqm has a maxi­mum power con­sump­ti­on of 10 watts.

We natu­ral­ly pro­vi­de the legal­ly requi­red war­ran­ty on all sys­tem components.

Features & Technology

No, that’s not a pro­blem. The sen­sors respond to pro­xi­mi­ty, not pres­su­re. You can fur­nish rooms wit­hout limitations.

Peo­p­le with demen­tia fall signi­fi­cant­ly more often. The auto­ma­tic fall alert is a gre­at help in emer­gen­ci­es — espe­ci­al­ly sin­ce peo­p­le like your mother often for­get to press an emer­gen­cy button.

You can also get noti­fied if your mother lea­ves the apart­ment at night. Addi­tio­nal com­fort fea­tures like auto­ma­tic light­ing and ven­ti­la­ti­on are also hel­pful in demen­tia care.

Yes, this is a useful com­fort fea­ture, espe­ci­al­ly for phy­si­cal­ly or cogni­tively impai­red individuals.

The Sen­s­Flo­or sys­tem imme­dia­te­ly reacts to a fall and alerts help wit­hout delay — ensu­ring rapid assistance.

Yes, thanks to open inter­faces, Sen­s­Flo­or can be inte­gra­ted with other assis­ti­ve systems.

The sen­sors in the Sen­s­Flo­or under­lay wire­less­ly send data to a small recei­ver in the same room. The Sen­s­Flo­or soft­ware pro­ces­ses the data and trig­gers noti­fi­ca­ti­ons or actions as needed.

The data from all rooms is sent via LAN to the cen­tral sta­ti­on ter­mi­nal, whe­re it can be cle­ar­ly dis­play­ed in a brow­ser on a PC or tablet.

Yes. Care staff can quick­ly assess the situa­ti­on at a glan­ce and go whe­re they are nee­ded, avo­i­ding unneces­sa­ry checks. This lea­ves more time for direct care.

In emer­gen­ci­es (falls, night­ti­me acti­vi­ty, lea­ving the room), staff are auto­ma­ti­cal­ly noti­fied. While they calm­ly go about their work, Sen­s­Flo­or moni­tors the other rooms — pro­vi­ding peace of mind.

Yes, the situa­ti­on assess­ment in each room uses arti­fi­ci­al intelligence.

You only need a power out­let and a WLAN or LAN connection.

We con­fi­gu­re it accor­ding to your needs. In care homes, noti­fi­ca­ti­ons are typi­cal­ly sent via the nur­se call sys­tem. In assis­ted living or pri­va­te homes, alerts can be sent to an emer­gen­cy call pro­vi­der, home care ser­vice, or rela­ti­ves via an app.

Installation

Yes, you are free to choo­se. Sen­s­Flo­or works under all types of flooring.

Sen­s­Flo­or lies beneath your flo­o­ring and is not glued to the top lay­er. Repla­cing the flo­or cove­ring is no problem.

Yes, instal­la­ti­on is pos­si­ble during flo­or renovations.

The area can be free­ly cho­sen. The sen­sor mate­ri­al is deve­lo­ped to be sca­lable and adap­ta­ble to any layout.

We’d be hap­py to refer you to exis­ting cus­to­mers whe­re you can see an instal­la­ti­on in person.

Depen­ding on the coun­try and regi­on, instal­la­ti­on is done eit­her by one of our cer­ti­fied part­ners or by Future-Shape itself.

Sen­s­Flo­or even detects and reports water pudd­les, hel­ping pre­vent lar­ge-sca­le water damage.

If some are­as get wet, Sen­s­Flo­or will func­tion again once the flo­or dries. If parts are com­ple­te­ly sub­mer­ged, indi­vi­du­al patches may need to be replaced.

Sen­s­Flo­or is desi­gned for indoor use. If you’­re plan­ning out­door appli­ca­ti­ons, feel free to cont­act us — we may be able to pro­vi­de a solution.

Sen­s­Flo­or detects and reports pudd­les, hel­ping pre­vent major water dama­ge. If some sec­tions beco­me wet, they will work again after dry­ing. If parts are ful­ly sub­mer­ged, some patches might need to be replaced.

Data Privacy

Sen­s­Flo­or only detects flo­or-level move­ments. No came­ras are used, and no images or 3D body data are recor­ded. All data is stored local­ly in the room and not uploa­ded to exter­nal ser­vers or the cloud.

No, no per­so­nal data is coll­ec­ted or stored.

No, came­ras are not used. No images of resi­dents are recor­ded — the home remains a pri­va­te and com­for­ta­ble space.