Service
Interested in more information on SensFloor?
Here you’ll find our flyers, videos and photos.
We’d be happy to advise you personally!
Already a customer and need support?
You can reach our support team most easily by email at support@future-shape.com or by calling our
hotline at +49 8102 89638 – 0
As a customer, when you log into my SensFloor, you will find detailed information like technical data sheets, installation instructions and our simulator software.
Interested in SensFloor?
Do you have any questions, need a quote or would like some advice on the options for your facility?
Our Sales team will be happy to hear from you.
Information on SensFloor Care for inpatient care applications
SensFloor ward terminal in brief
SensFloor at the senior residence Pflege Fischer
SensFloor at the care home Wohnen am Schloßanger
Information on SensFloor Life for independent living applications
Info on gait recording with SensFloor Gait
Pictures for SensFloor
We have compiled the most frequently asked questions about SensFloor for you here
General Questions
We have installed SensFloor in over 25 countries, including Germany, Austria, Switzerland, the Netherlands, France, the Czech Republic, the US and Australia.
SensFloor has been around for over 15 years!
Yes, SensFloor is produced in Germany.
We’ll be happy to prepare a non-binding quote for you based on a floor plan and on your goals for our system. You can assume approx. €3,000 to €3,500 as a base price per assisted living apartment.
We recommend you purchase a service agreement, which covers annual maintenance, our hotline and regular software updates — a service that we offer for just a few euros per apartment per year!
We release regular software updates. If you have purchased a service agreement from us, you will always have the latest software version.
Of course, you can also order from us as a private person.
The best way is to contact us directly for a non-binding quote. We are a global company and have partners all over the world representing us in regions where we do not have a local office.
Yes, you can choose the language. We currently offer German, English, French, Polish and Czech. Additional languages can be made available upon request.
Maximum electricity consumption is 10 Watts for a typical assisted living apartment with about 20 square meters of floor space.
We of course offer the legally mandated warranty period for all system components.
Features & Technology
SensFloor is the world champion of recognizing falls. After all, if someone falls, they’ll end up lying on the floor—precisely where the sensors are located. It doesn’t matter whether the fall was slow, behind furniture or in sunlight. SensFloor recognizes every fall and reliably calls for help.
Yes, you can have SensFloor notify you if someone who is susceptible to falls gets up during the night, so that you can provide timely support and prevent them from falling.
If you like, you can also have SensFloor switch on a guide light when someone gets up at night.
Yes, AI is used for evaluating the situation in the room.
Yes, nurses can take in the situation on their ward at a glance and go directly to where they are needed without making unnecessary rounds. That gives them more time to work with residents.
They also receive automatic notifications in an emergency (falls or, upon request, when someone gets up at night or leaves their room). While employees do their jobs in peace, SensFloor monitors the remaining rooms—a reassuring feeling.
The sensors in the SensFloor underlay transmit data to a small receiver within the same room. Here, SensFloor software processes the data, generating notifications or triggering actions, depending on the situation. Data from every room are transferred via a LAN to the ward terminal, where the information is displayed in a clear, compact format in a browser on a PC or tablet.
Yes, its open interfaces mean that SensFloor can also be connected to other assistance systems.
The SensFloor system responds instantly to a fall and immediately sends an alert for help, guaranteeing rapid support.
Yes, it’s a convenient feature that makes sense, especially for people with physical or mental impairments.
People with dementia have been shown to fall more frequently. For these people, the automatic fall alert is a huge help in an emergency. After all, people like your mother who suffer from dementia are usually too upset to remember that they have to press an emergency call button.
In addition, if your mother has a tendency to wander, the system can alert you if she leaves her apartment at night. Other convenient features, such as automatic light and ventilation, are likewise helpful options for people with dementia.
We will set up the system however you like. In nursing homes, most of our customers prefer to be notified via their call system. In assisted-living situations or in private homes, it may make sense to have alerts sent to a medical alert system provider, to an outpatient care service or to family members via an app.
All you need is an electrical outlet and access to WiFi or a LAN.
No, that’s not a problem. The sensors respond to proximity and not to pressure. You can furnish your rooms however you like.
Installation
It’s entirely up to you. SensFloor works under any kind of flooring.
SensFloor rests underneath your flooring but is not bonded to it, making the flooring material easy to replace.
SensFloor can be readily installed during the process of renovating your floors.
The floor area is entirely up to you. The sensor material has been developed in such a way that it will work on any scale and can be integrated into any layout.
We would be happy to pass along the names of customers who will let you look at their SensFloor installation.
Depending on the country and region, either Future-Shape will install the system ourselves or we will have it done by one of our certified partners.
All of the materials we use have been inspected. The long-term stability of components that are critical for service life is tested at random and approved for components that can withstand loads for more than 20 years.
SensFloor has been designed for interior applications. Please feel free to contact us if you are planning outdoor applications. We have a solution for this as well.
SensFloor recognizes puddles and even reports them, which means it can prevent large-scale water damage. When moisture penetrates individual areas, SensFloor will work again as soon as the floor has dried. If there are areas where SensFloor has been completely under water, individual SensFloor patches may need to be replaced.
Data Privacy
SensFloor only collects motion data—there are no cameras that could record images or point clouds of bodies. Data are stored locally in the room and are not uploaded to any external servers or to the cloud.
The data that SensFloor collects are located in the same room as the receiver. No data are processed or saved in the cloud. Data sovereignty is in your room, in other words. In nursing facilities, data can be called up via the facility’s internal network for purposes such as analyzing the number of falls per month.
No, no personal data of any kind are collected or stored.
No, no cameras are used. No images of any kind are generated of residents — your home remains your own private sanctuary.
